Our Vision, Mission and Values
We’re about creating success that changes people’s lives and helps communities and businesses to be successful and grow.
We’re on a mission to deliver first class homes, products and services that enable people, places and organisations to flourish.
We are a business with a difference, as a business our values are embedded in our corporate behavior and the way that we do business:
- Being a pioneering business - we want to create a business model that inspires others to follow our model - doing business with a social purpose.
- Being a brave business - we want to expand our reach so that more people benefit from our services, products and influence.
- Being a fair business - we want to invest in our people, our customers and in society so that they flourish and grow with us.
- Being an open business - we want to be known for providing a first class customer experience and being open to feedback to achieve this.
- Being a bold business - exploring new ways of working, new solutions to improving the lives of our customers and new ways to achieve our vision and achieve success.
It’s all very well talking about how important social value is to us as at First Ark but we’re also clear that we need to be able to demonstrate how we actually do that in practice. We do that in a number of ways: by measuring and recording the impact we’re having in an innovative set of social accounts and by taking an approach to our procurement which demonstrates how we are keeping the impact of our investments local.
We’re also really proud to have won a number of awards which recognise how much social value matters to us.
Value for Money
In addition to generating social value and social impact we also keep a close watch on other ways in which we are adding value across our business in the ways that really matter to our customers and stakeholders - making every pound go further. Our value for money self-assessment captures the ways in which we add value through new homes and investment, providing affordable homes for rent, optimising asset value and developing innovative procurement approaches – as well as our social impact achievements.